The ongoing battle for spectrum-laden telecommunications firm Clearwire (NASDAQ: CLWR ) has taken a turn from superiority arguments to that of legality. This week, majority equity owner and financier (as well as a pending takeover target) Sprint (NYSE: S ) alleged that challenging bidder DISH Network (NASDAQ: DISH ) not only offers an inferior bid to Clearwire shareholders, but that it cannot legally be done. Unsurprisingly, DISH management was quick to disagree. For investors in all three companies, the news has some important implications. Here's what you need to know.
The story
As has been in play since late last year, both Sprint and DISH want Clearwire for its valuable spectrum. Sprint being the current majority shareholder and the coffer from which Clearwire has tapped multiple rounds of short-term financing, it has been long-speculated that Sprint would be the most obvious and natural choice for a buyer. But, ever since DISH began offering superior bids, which have now reached $4.40 per share (more than a dollar above Sprint's bid), minority holders of Clearwire stock have shown strong support for the larger bid.
Top 5 Clean Energy Stocks To Watch For 2015: Cellcom Israel Ltd.(CEL)
Cellcom Israel Ltd. provides cellular communications services in Israel. It offers basic and advanced cellular telephone services, text and multimedia messaging services, and advanced cellular content and data services. The company?s basic cellular telephony services include voice mail, cellular fax, call waiting, call forwarding, caller identification, collect call, conference calling, ?Talk 2?, additional number services, and collect call services; and outbound and inbound roaming services. It also provides value-added services comprising Cellcom volume that includes downloadable content, such as music, games, on-net-reality programs, drama series, and video games; SMS and MMS services to send and receive text, photos, multimedia, and animation messages; access to third party application providers for notification of roadway speed detectors, mange vehicle fleets, and enable subscribers to manage and operate time clocks and various controllers for industrial, agricultural , and commercial purposes; video calls to communicate with each other through video applications; zone services for calls initiated from a specific location; location-based services; voice-based information services; text-based information services and interactive information services, including news headlines, sports results, and traffic and weather reports; and data services to access handsets, cellular modems, laptops, tablets, and cellular routers, as well as Internet based payment services. In addition, the company sells handsets, modems, routers, tablets, and laptops, as well as provides repair and replacement services; and offers landline telephony, transmission, and data services through its approximately 1,500 kilometers of inland fiber-optic infrastructure and complementary microwave links to selected business customers. As of March 31, 2011, it provided its services to approximately 3.395 million subscribers. The company was founded in 1994 and is headquartered in Netanya, Israel.
Advisors' Opinion:- [By Rich Smith]
Cellcom Israel (NYSE: CEL ) is getting a new CFO.
Following the company's successful merger with Netvision, current Chief Financial Officer Yaacov Heen is declaring his mission accomplished, and says he intends to resign his post on Sept. 17 after 16 years with the company. At that time, Cellcom says it will bring on Shlomi Fruhling, the former VP for strategy and finance at Netvision, to become the merged company's new CFO on Sept. 18.
Top 10 Telecom Stocks For 2014: Deltathree Inc (DDDC)
deltathree, Inc. (deltathree), incorporated January 27, 1998, is a provider of integrated video and voices over Internet Protocol (VoIP), telephony services, products, hosted solutions and infrastructure. deltathree offers a range of private label VoIP products and services, as well as back-office platforms. The Company's operations management tools include account provisioning; e-commerce-based payment processing systems; billing and account management; operations management; Web development; network management; and customer care. The Company's direct-to-consumer channel includes its joip Mobile application, iConnectHere offering (which provides VoIP products and services directly to consumers and small businesses online using the same primary platform) and its joip offering (which serves as the exclusive VoIP service provider embedded in the Globarange cordless phones of Panasonic Communications).
Products
Deltathree�� products include joip Mobile Application, Digital Video and Voice-over-IP Services, Broadband Phone and personal computer (PC)-to-Phone. The Company's joip Mobile application is a cellular phone application providing low cost mobile calls over third-generation (3G) cellular networks, as well as wireless fidelity (WiFi) networks. Cellular operating systems supported by joip Mobile include the iPhone, Google Android. Nokia Symbian and Blackberry. Through the use of the Company's network it offers a white-label solution in which its customers have the ability to customize, implement and rapidly launch digital next generation communications offerings with minimal risk and investment. For the Company's potential partners, the Company offers a range of service provider back-end support services, including network management, billing, provisioning, e-commerce, as well as custom Web and application development.
The Company's Broadband Phone product is a phone replacement solution available to business and retail customers over the last mile through br! oadband connections through cable modem, digital subscriber line (DSL) or fixed wireless. Broadband Phone enables a user to conveniently operate features and retrieve voice mail through e-mail, Web or a phone interface. The Company's PC-to-Phone offering enables a user to conveniently and inexpensively place a call to a standard telephone anywhere in the world directly from a personal computer while remaining on-line.
Services
deltathree operations management tools include video mail, account provisioning, payment processing systems, billing and account management, customer care and network operations care. The Company provides a video mail feature for its video phones applications. The Company provides its service provider and reseller customers with a Web page through which it can order additional services or accounts, generate and activate PINs and perform other customary implementation functions. It provides the customers with a fraud detection and prevention system to permits secure credit card transactions over the Web.
The Company provides the customers with real-time, Web-based access to billing records to check billing and usage information or to increases prepaid accounts. It has moved and consolidated traditional first tiers customer care functions onto the Web for ease and flexibility and support this with second tier customer care. The Company provides a Network Operations Center (NOC), automated troubles ticket system, which enables its customers to submit, manage, and follow-up with technical questions and issues online. The provision of VoIP products and services through the Company's service provider and reseller sales channel and its direct-to-consumer channel accounted for 75.4% and 23.3% of its total revenues during 2011, respectively.
Advisors' Opinion:- [By John Udovich]
Bardin, who previously ran online-video startup Intercast Networks and co-founded online-calling service Deltathree Inc. (DDDC), has increased his presence in the Israeli startup scene in recent years, speaking at conferences and appearing at technology-industry events.
Top 10 Telecom Stocks For 2014: Ruckus Wireless Inc (RKUS)
Ruckus Wireless, Inc (Ruckus), incorporated August 19, 2002, is a provider of Wi-Fi solutions. The Company�� solutions, which it calls Smart Wi-Fi, are used by service providers and enterprises to solve network challenges. The Company�� products include gateways, controllers and access points. These products incorporate its technologies, including Smart Radio, Smart QoS, Smart Mesh, SmartCell and Smart Scaling. The Company sells its products to service providers and enterprises globally, and as of December 31, 2012, had sold its products to over 21,700 end-customers worldwide. During 2012, the Company added over 10,100 new end-customers. The Company�� enterprise end-customers are typically mid-sized organizations in a variety of industries, including hospitality, education, healthcare, warehousing and logistics, corporate enterprise, retail, state and local government and public venues, such as stadiums, convention centers, airports and outdoor public areas. Effective July 23, 2013, Ruckus Wireless Inc acquired YFind Technologies Pte Ltd.
The Company sells directly and indirectly to a range of service providers, including mobile operators, cable companies, wholesale operators and fixed-line carriers. As of December 31, 2012, the Company had over 65 service provider end-customers, including Bright House Networks, The Cloud (a BSkyB Company), KDDI, Tikona Digital Networks, Time Warner Cable and Towerstream. The Company�� Smart Wi-Fi solutions are marketed under the SmartCell, ZoneDirector, ZoneFlex and FlexMaster brands and include a range of indoor and outdoor access points (APs), long range point-to-point and point-to-multipoint bridges, wireless local area network (LAN), controllers, network management software and gateway systems with integrated advanced wireless software.
The Company�� core Smart Wi-Fi technologies include Smart Radio, Smart QoS, Smart Mesh, SmartCell and Smart Scaling. Smart Radio is a set of advanced hardware and software capabilities that auto! matically adjust Wi-Fi signals to changes in environmental conditions. A primary component of Smart Radio technology is BeamFlex, a smart antenna system that makes Wi-Fi signals stronger by focusing them only where they are needed and dynamically steering them in directions that yield the highest throughput for each receiving device. Another component is ChannelFly, a performance optimization capability that automatically determines, which radio frequencies or channels deliver the network throughput based on actual observed capacity, a key benefit for high-density, noisy Wi-Fi environments.
Smart QoS is a software technology that manages traffic load to enhance the user experience. Smart QoS was developed to handle the increasing volumes of voice over Internet protocol (VoIP) and streaming video traffic. Smart QoS offers automatic prioritization of different traffic types through intelligent analytics that classify, prioritize and schedule traffic for transmission. Smart QoS employs advanced queuing techniques and dedicated software queues on a per device basis to ensure fairness and optimize overall system performance. Smart QoS includes its band steering, rate limiting, client load balancing and airtime fairness techniques.
Smart Mesh is software technology that uses advanced self-organizing network principles to create Wi-Fi backbone links between access points. Smart Mesh automatically establishes wireless connections between individual access points using patented smart antenna technology and self-heals in the event of a failed link.
SmartCell is a key technology behind the Company�� SmartCell Gateway platform that integrates software and specialized hardware deployed at the edge of service provider networks to facilitate the integration of Wi-Fi and cellular infrastructures. SmartCell includes a set of modular software components ,as well as standard network interfaces into the mobile core that enable Wi-Fi to become a standard access mechanism for service ! providers! . Management components provide configuration, user management, analytics, accounting and other operational and maintenance functions.
Smart Scaling uses advanced database management techniques to enable the support of hundreds of thousands to millions of client devices across the Wi-Fi network. Smart Scaling employs intelligent data distribution techniques to extend client information, statistics and other vital user information across any number of nodes within the system without a single point of failure and with linear scalability. Smart Scaling is incorporated in its purpose-built hardware and software, making it capable of supporting hundreds of thousands of access points and user session workloads at the scale required by service providers.
SmartCell Gateway is a platform that integrates software and specialized hardware deployed at the edge of service provider networks to facilitate the integration of Wi-Fi and cellular infrastructures. The Company�� SmartCell Gateway is designed to be vendor-agnostic and can control third-party APs. SmartCell Gateway provides standard-based interfaces into existing and future mobile networks to simplify integration.
SmartCell access point addresses the capacity and density needs of service providers deploying networks within urban environments. SmartCell APs employ modular multimode architecture to enable service providers to deploy Wi-Fi, 3G/4G small cell cellular technology and Wi-Fi mesh backhaul within a single device. This provides operators with the ability to enhance and extend their macro networks, injecting much needed capacity into high traffic user environments with the flexibility to deploy Wi-Fi with Smart Mesh backhaul and upgrade to Wi-Fi with 3G/LTE when and where desired without any mounting or backhaul changes.
The Company�� ZoneDirector Smart WLAN controllers use a intuitive Web user interface to make configuration and administration extremely simple. This software includes a variety of ! advanced ! capabilities such as adaptive meshing, integrated client performance tools, authentication support, simplified guest access and user policy, wireless intrusion prevention, automatic traffic redirection, integrated Wi-Fi client performance tools and robust network management. ZoneFlex access points incorporate BeamFlex adaptive antenna array technology to deliver robust Wi-Fi performance, reliability and capacity. These devices support multiple virtual wireless LANs, Wi-Fi encryption and advanced traffic handling. The Company�� ZoneFlex outdoor Smart Wi-Fi access points and point-to-point and multipoint bridges can be deployed as stand-alone APs or be centrally managed.
In addition to the Company�� hardware products, the Company also sells software products. FlexMaster is a Linux-based Wi-Fi management service platform used by enterprises and service providers to monitor and administrate networks. FlexMaster provides configuration, fault detection, audit, performance management and optimization of remote Ruckus access points or wireless LAN controllers. It offers a single point for management and a number of automated and customized facilities such as an intuitive dashboard. FlexMaster is designed to operate with existing operational support system and features tiered administration to provide managed wireless LAN or cloud-based wireless services.
The Company competes with Cisco Systems, Ericsson; Hewlett-Packard, Motorola and Aruba Networks.
Advisors' Opinion:- [By Rick Munarriz]
Monday
The market kicks off a new trading week with Ruckus Wireless (NYSE: RKUS ) reporting quarterly results on Monday. The provider of wireless systems for the mobile Internet infrastructure market went public in November at $15. It moved lower initially, but the stock has crept into the high teens ahead of Monday's report. - [By Lee Jackson]
Ruckus Wireless Inc. (NYSE: RKUS) is a favorite to maintain a healthy top line growth, with the increased popularity and success of its products and services in the Wi-Fi marketplace. Also, with the sustained shift from the use of PCs to smartphones and tablets, the need for Wi-Fi capacity and coverage solutions will steadily increase. The Deutsche Bank target price for the stock is $14 and should rise, while consensus for this top mid cap name is $23.
- [By gurujx]
Ruckus Wireless (RKUS): CFO Seamus Hennessy Sold 50,000 Shares
CFO Seamus Hennessy sold 50,000 shares of RKUS stock on Sept. 6 at the average price of $15.12. The price of the stock has increased by 1.19% since.
Top 10 Telecom Stocks For 2014: CenturyLink Inc.(CTL)
CenturyLink, Inc., together with its subsidiaries, operates as an integrated communications company. The company provides a range of communications services, including voice, Internet, data, and video services in the continental United States. Its services include local exchange and long distance voice telephone services, as well as enhanced voice services, such as call forwarding, caller identification, conference calling, voicemail, selective call ringing, and call waiting; wholesale local network access services; and data services, including high-speed Internet access services, data transmission services over special circuits and private lines, and switched digital television services, as well as special access and private line services. The company also offers fiber transport, competitive local exchange carrier, security monitoring, and other communications, as well as professional and business information services. In addition, it provides other related services, such as leasing, selling, installing, and maintaining customer premise telecommunications equipment and wiring; payphone services; and network database services, as well as participates in the publication of local telephone directories. Further, the company offers printing, direct mail services, and cable television services; and wireless broadband Internet access services and satellite television services. As of December 31, 2010, it operated approximately 6.5 million telephone access lines. CenturyLink, Inc was founded in 1968 and is based in Monroe, Louisiana.
Advisors' Opinion:- [By Dan Burrows]
HCP stock is having a fine year for a big dividend payer, putting up a gain of 3% so far in 2014. That’s not bad for a stock that offered up disappointing full-year guidance, despite beating the Street on fourth-quarter earnings — helped by higher revenue, not cost cuts.
#3: CenturyLink (CTL)CTL Dividend Yield: 7.02%
Top 10 Telecom Stocks For 2014: BCE Inc. (BCE)
BCE Inc. provides communications solutions to residential, business, and wholesale customers primarily in Canada. The company offers local and long distance telephone services under the Bell Home Phone brand; direct-to-home satellite television (TV) services under the Bell TV name; Internet protocol TV services under the Bell Fibe TV brand; and personal video recorders and online access services. It also provides data services, including Internet access services under the Bell Internet name; Internet protocol based services; and information and communications technology solutions. In addition, the company engages in the rental, sale, and maintenance of business terminal equipment; sale of TV set-top boxes; and provision of network installation and maintenance services for third parties. Further, it offers wireless voice and data communications products and services, such as call display and voicemail, e-mail, Web browsing, social networking, text, picture and video messagi ng, music downloads, ring tunes, ringtones, games and applications, video streaming, live TV, mobile Internet, roaming, and global positioning system navigation services under the Bell and Virgin Mobile brands. Additionally, the company provides media services comprising TV programming services to broadcast distributors. It operates approximately 28 conventional over-the-air stations and 30 English and French-language specialty TV channels; 33 FM and AM radio stations and their related Websites; and Theloop.ca Website. As of December 31, 2012, the company served approximately 2.1 million high-speed Internet access customers through fiber-optic, digital subscriber line, or wireless broadband technology; and 7.7 million wireless customers. BCE Inc. offers its services through call centre representatives, independent dealer stores, and value-added resellers, as well as through its Websites. The company was founded in 1880 and is headquartered in Verdun, Canada.
Advisors' Opinion:- [By Jonathan Yates]
The economy is also expected to recover quickly from the storm's devastation, making Philippine Long Distance Telephone Company (NYSE: PHI) more attractive to long-term investors than other communications firms such as BCE (NYSE: BCE), AT&T (NYSE: T) and Verizon Communications (NYSE: VZ).
- [By Dan Caplinger]
The big news for Madison Square Garden has been the success of its key sports franchises. The New York Knicks basketball team made the playoffs and earned the No. 2 seed in the Eastern Conference. Even more importantly, the long-delayed National Hockey League season finally got going in January, helping resurrect what many had feared would be a lost season, sending shares of MSG, as well as Canadian venue/team-owners Rogers Communications (NYSE: RCI ) and BCE (NYSE: BCE ) , higher. As it turned out, MSG's New York Rangers made the playoffs and will go up against the Washington Capitals in the first round. Playoffs are an especially lucrative time for sports viewership, and usually translate into extra profits for the company's broadcast businesses.
- [By Tom Taulli]
BCE (BCE) is the largest telecom operator in Canada … and sports one whopper of a dividend.
As should be no surprise, the traditional wired voice services segment continues to be weak for BCE, and that’s something we can expect in perpetuity. However, BCE has diversified into other businesses, such as broadband, IPTV, satellite television, radio and mobile, which is helping to smooth its transition.
Top 10 Telecom Stocks For 2014: Rostelekom OAO (ROSYY)
Rostelecom is a telecommunications services provider and carrier of domestic long distance (DLD) and international long distance (ILD) traffic in the Russian Federation. The Company owns and operates a trunk telecommunications network and carries the bulk of Russia's long-distance and international traffic. The Company renders domestic and international long-distance telecommunications services to end users and provides traffic throughput services to Russian operators, including each of Russia's seven inter-regional companies (IRCs) and alternative operators. In addition, the Company provides telecommunications services to various government entities across Russia and ensures the operation of the ground-based network of television and radio broadcasting channels. In December 2008, through Westelcom, its wholly owned subsidiary, Rostelecom acquired an additional 15.2% interest in CJSC Incom (Incom). Subsequently Incom became a wholly owned subsidiary of the Company. In December 2008, it sold 10.87% interest in CJSC Expo-Telecom.
In February 2008, the Company sold its 10.97% interest in Golden Telecom. In March 2008, the Company sold its 10.30% interest in OJSC AVIANET. In July 2008, Rostelecom acquired a 68.42% interest in OJSC RTComm.RU (RTComm.RU). In September 2008, the Company sold its 15% interest in CJSC Transportation Digital Networks.
The Company has entered into service contracts with the IRCs and other operators of local and intra-regional networks to act as its regional agents. In this capacity, the Company�� agents bill end users, prepare, print and deliver invoices and collect payments from end users and perform customer service functions. Its trunk network, which transmits a Russia's domestic and international long-distance traffic, comprises approximately 150,000 kilometers of digital and analog lines.
The Company�� primary network consists of trunk cables linked to the IRCs networks and to its international exchanges for connections with for! eign operators, as well as a satellite communications network. As of December 31, 2008, the Company�� digital network comprised 49,987 kilometers, including 35,291 kilometers of fiber optic lines (FOLs) and 14,696 kilometers of digital radio-relay lines.
As of December 31, 2008, the Company owned 13 international exchanges, which allow for ILD traffic management, including four in Moscow, two in St. Petersburg (Lyuban) and one each in Rostov-on-Don, Samara, Ekaterinburg, Novosibirsk, Khabarovsk, Kaliningrad and Murmansk. The combined capacity of these switches was 235,500 channels. In addition, the Company had 15 transit and six multi-transit domestic long-distance exchanges interconnected to its telecommunications network for traffic transit that provide access to DLD services to local users. The domestic long-distance exchanges and their connecting digital channels constitute an integrated services digital network (ISDN) with channel switches, to which the networks of IRCs and alternative operators are connected. The trunk exchanges of Moscow and Pavlov Posad route domestic long-distance traffic between switching centers, as well as directly to and from end users.
As of December 31, 2008, the Company�� domestic long-distance trunk network consisted of 675,300 digital and 900 analog channels. Rostelecom provides domestic and international ISDN services through 76 trunk exchanges. The Company has an open network of multimedia communications. Connected to this network are subscriber units in 76 Russian regions and 13 retail outlets.
Rostelecom�� main satellite communications network is operated by 16 nodal land-based stations located in Russia. The Company also operates a second satellite communications network, Reserv, which comprises one central and one periphery land-based station. To enable its operation, it leases channels from OJSC Gazcom, which operates earth satellite vehicle Yamal-200. The Company rents domestic and international fixed satellite chan! nels from! FSUE Space Communications, CJSC SatComLine, CJSC SvyazContactInform, OJSC YamalTelecom and CJSC Zond Holding, which are Russian satellite telecommunications companies that operate satellites in the FSUE Space Communications and Intelsat systems.
The Company competes with TransTelecom, Synterra, FSUE Space Communications, TeliaSonera and Golden Telecom.
Advisors' Opinion:- [By Halia Pavliva]
The Bloomberg Russia-US gauge slipped 0.4 percent to 104.16, paring its advance this month to 7.7 percent. CTC Media Inc. (CTCM), the Nasdaq-listed Russian television company, rallied 2.6 percent to $12.86, the highest level since April 25. The stock has climbed 22 percent this month, making it the best performer on the Bloomberg-Russia gauge. VimpelCom is the second-biggest gainer on the index this month, followed by OAO Rostelecom (ROSYY), which has increased 17 percent after two months of declines.
Top 10 Telecom Stocks For 2014: West Corp (WSTC)
West Corporation, incorporated on February 22, 1994, is a provider of technology-driven, communication services. The Company offers a broad portfolio of services, including conferencing and collaboration, unified communications, alerts and notifications, emergency communications, business process outsourcing and telephony / interconnect services. The scale and processing capacity of its technology platforms, combined with its managing voice and data transactions, enables them to provide reliable, mission-critical communications designed to maximize return on investment for its clients.
Its clients include Fortune 1000 companies, along with small and medium enterprises in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. It focuses on addressable markets with attractive growth characteristics have allowed them to deliver steady and profitable growth.
Unified Communications
The Company provides its clients with an integrated global suite of meeting services. Conferencing and Collaboration Services include On-Demand Audio Conferencing, which is an automated conferencing service that allows clients to initiate an audio conference at any time, without the need to make a reservation or rely on an operator; Web Conferencing and Collaboration Tools allow clients to connect remote employees and bolster collaboration among groups. These tools provide clients with the capability to make presentations and share applications and documents over the Internet, these services are offered through product, InterCall Unified Meeting, as well as through the resale of Cisco, Microsoft and Adobe products, Web conferencing services can be customized to each client�� individual needs; Video Managed Services and Video Bridging allows clients to experience real-time face-to-face conferences. These services are offered through its products, InterCall Video Conferencing and InterCall Video Managed Services in conj! unction with third-party equipment, and can be used for a wide variety of events, including training seminars, sales presentations, product launches and financial reporting calls.
InterCall offers multimedia platforms designed to give its clients the ability to create, manage, distribute and reuse content internally and externally. Through a combination of products and strategic partnerships, its clients have the tools to support diverse internal and external multimedia requirements. Event Services solutions include Audio and Video Webcasting Services, which allows users to broadcast small or multimedia presentations over the Internet. It offers its clients the flexibility of broadcasting any combination of audio, video (desktop or high-end) or PowerPoint slides using any operating system; Virtual Event Design and Hosting offers clients consulting, project management and implementation of hosted and managed virtual event and virtual environment solutions. Clients are able to provide audiences easy and instant access to content, experts and peers. Examples of virtual events include trade shows, user groups, job fairs, virtual learning environments and town hall meetings, and Operator-Assisted Audio Conferencing Services are pre-scheduled conferences for complex or important events. Operator-assisted services are customized to a client�� needs and provide a wide range of scalable features and enhancements, including the ability to record, broadcast, schedule and administer meetings.
The Company provides its clients with enterprise class IP-based communications solutions including Hosted IP-PBX and Enterprise Call Management, which allows an enterprise to upgrade its use of communications technology with a suite of cloud-based, on-demand services including full private branch exchange (PBX) functionality, advanced enterprise and personal call management tools and edge unified communications features. These services can be fully integrated with a client�� existing IP o! r legacy ! time-division multiplexing (TDM) infrastructure where required, leveraging investments already made in telephony infrastructure and providing a seamless enterprise-wide solution; Hosted and Managed Multiprotocol Label Switching (MPLS) Network, which is a suite of IP trunking solutions designed to provide enterprise clients with carrier-grade service, along with the benefits of IP-based service that allows their business to run more efficiently. These solutions deliver a consistent set of voice services across an enterprise�� infrastructure, with flexible IP and TDM trunking options for clients��on-site PBX; Unified Communications Partner Solution Portfolio, which enables them to engineer flexible and scalable solutions suitable to an enterprise�� needs, leveraging a portfolio of Microsoft and Cisco offerings integrated with its products, applications and services; Cloud-Based Security Services aggregate a set of technologies into one simple and scalable cloud-based solution that provides clients with network protection. This service can help protect the client�� network from spam and viruses, unauthorized intrusions and inappropriate Web content, while providing simplicity and consistency of security policy management and eliminating single points of failure and bottlenecks that can occur with premise-based security solutions, and Professional Services and System Integration provides its clients with advice and solutions to integrate their unified communication systems. It offers consulting, design, integration, and implementation of voice, video, messaging, and collaboration systems and services.
The Company�� technology platforms allow clients to manage and deliver automated, proactive and personalized communications. It uses multiple delivery channels (voice, text messaging, email, social media and fax), based on the preference of the recipient. For example, it delivers patient notifications, confirm appointments and send prescription reminders on behalf of its healthca! re client! s; send and receive automated outage notifications on behalf of its utility clients and transmit emergency evacuation notices on behalf of municipalities. It offers Automated Voice Notifications are customized voice messages sent on behalf of its clients that are delivered with personalized information. Its systems provide accurate detection of voice mail versus live answer, customized caller ID and retry logic; Short Message Service (SMS)/Email Alerts and Notifications are customized electronic notifications sent on behalf of its clients directly to their customers��handheld devices, wireless phones, two-way pagers or email inboxes; Social Media Messaging enables clients to deliver targeted, personalized messaging to social media sites; Multichannel Preference Management and Campaign Management Solutions allow its clients to create and manage customer information in a real-time environment. Its Web-based user interface tool allows clients to upload customer contact information, create reusable notification templates and customize campaigns, and Website and Customer Portal Management , which is a Web design service whereby it creates custom-built, interactive websites for clients. It also provides a variety of additional features and services, including hosting, search engine optimization and maintenance.
The Company competes with AT&T, Verizon, PGi, BT Conferencing, NTT, Cisco Systems, Microsoft, IBM, ON24, Thomson Reuters, Sonic Foundry, TalkPoint, Adobe, BT Conferencing, PGi, Arkadin , INXPO, 6Connex, WebEx, Verizon, BT, ShoreTel, IBM, Hewlett-Packard, XO Communications, 8x8, M5, Varolii, SoundBite Communications, PhoneTree , Silverlink Communications, Patient Prompt, Sesame Communications and Google
Communication Services
The Company is one of the providers of emergency communications services, based on the number of 9-1-1 calls that the Company and other participants in the industry facilitate. Its services are critical in facilitating public safety! agencies! ��ability to receive emergency calls from citizens. Its clients generally enter into long-term contracts and fund their obligations through monthly charges on users��telephone bills. It offers 9-1-1 Network Services are the systems that control the routing of emergency calls to the appropriate 9-1-1 centers. Its next generation 9-1-1 call handling solution is an IP-based system designed to significantly improve the information available to responders by integrating capabilities such as the ability to text, send photos or video to 9-1-1 centers as well as providing stored data such as building blueprints or personal medical data to responders. Its carrier-grade Location Based Services process over 125,000 daily requests in support of its clients��Enhanced 9-1-1 (E9-1-1) and commercial applications and 9-1-1 Telephony Systems and Services include its fully-integrated desktop communications technology solutions which public safety agencies use to enable E9-1-1 call handling. Its next generation 9-1-1 solution can be deployed in a variety of local, hosted and remote configurations, allowing public safety agencies to grow with minimal incremental investment. It operates in approximately 5,000 call-taking positions in more than 1,000 Public Safety Answering Points (PSAPs) in North America.
The Company�� services allow its clients to effectively communicate with their customers through inbound and outbound IVR applications using natural language speech recognition, automated voice prompts and network-based call routing services. In addition to these front-end customer service applications, it also provide analyses that helps its clients improve their automated communications strategy. Its open standards-based platform allows the flexibility to integrate new capabilities, such as mobility, social media and cloud-based services. Its Automated Call Processing includes Automated Customer Service Solutions range from speech/IVR applications and mobile solutions to SMS, chat and email. It helps ! its clien! ts engage their customers through the channels they prefer. Examples of self-service applications used by its clients are: access account balances, activation of credit cards, placing orders, FAQ�� and stop/start utility service and Voice and Data Network Management Services assist its clients as they manage or update their own contact center communications networks. It offers hosted or managed services for the operation, administration and management of voice and data networks such as Voice over Internet Protocol (VoIP) network management, network automated call distribution (ACD)/multi-channel contact routing, workforce management, monitoring and predictive dialing.
The Company's telephony / interconnect Services support the merging of traditional telecom, mobile and IP technologies to service providers and enterprises. It is a provider of local and national tandem switching services to carriers throughout the United States. It leverages its customer traffic information system, sophisticated call routing and control facility to provide tandem interconnection services to the competitive marketplace, including wireless, wire-line, cable telephony and VoIP companies. Toll-Free Origination transports and switches toll free traffic originated by traditional wireline, VoIP, cable, and wireless carriers to all inter-exchange carriers (IXC) in the United States. This service provides a scalable and efficient means to pass toll free traffic to IXCs. Termination Services using its soft switch platform, national optical backbone and direct network interconnections allow for the termination of outbound toll traffic. Termination Services using its soft switch platform, national optical backbone and direct network interconnections allow for the termination of outbound toll traffic.
The Company provide its clients with agent-based services. It target opportunities that allow its agent-based services to be a part of larger strategic client engagements and with clients for whom these serv! ices can ! add value. It believes that it is known in the industry as a provider of these services. It offers a flexible model that includes on-shore, off-shore and virtual home-based agent capabilities to fit its clients needs. Agent-Based Services include Customer Care and Acquisition Services support its clients with their consumer-based communications needs. It provides customer acquisition and retention, customer care, technical support and sales services. Its customized process strategically matches its client�� goals to the appropriate solutions to maximize results; Business-to-Business and Account Management Services combines its experience, sales methodologies and technology to deliver an integrated suite of solutions that allow its clients to overcome a variety of common sales challenges across a multitude of business segments. Examples of these services include lead management, team sell, account management and sole territory coverage; Receivables Management Services support many of businesses and institutions with a fully licensed collection agency that has integrated partnerships across the telecommunications, financial services, government, healthcare and utilities industries, and Overpayment Identification and Recovery Services provides cost containment programs to organizations including: health insurance payers, third party administrators, managed care organizations, hospitals/physicians and self-insured companies. It analyzes data from multiple healthcare sources, identify incorrectly paid claims, provide targeted communications and collect funds on behalf of its clients.
The Company competes with Cassidian Communications, EmergiTech, 911-Inc, Inteliquent (formerly Neutral Tandem), Peerless Network, Competitive Local Exchange Carriers (CLEC), Convergys, TeleTech, Sykes, NCO, GC Services, Infosys Limited and Aegis Global.
Advisors' Opinion:- [By Travis Hoium]
What: Shares of communication service provider West Corporation (NASDAQ: WSTC ) jumped as much as 10% today after the company got positive ratings from analysts.
- [By Garrett Cook]
West Corp (NASDAQ: WSTC) shares tumbled 3.66 percent to $26.65 after the company announced an offering of $1 billion senior notes. Analysts at Morgan Stanley downgraded West Corp from Overweight to Equal-Weight.
- [By Ben Levisohn]
Abbvie (ABBV)
Ameren Corp. (AEE)
Arthur J. Gallagher (AJG)
E.I. DuPont de Nemours & Co. (DD)
ENSCO (ESV)
Enterprise Products Partners LP (EPD)
General Mills (GIS)
H&R Block (HRB)
Hancock Holding (HBHC)
Kraft Foods Group (KRFT)
Lorillard (LO)
Magellan Midstream Partners LP (MMP)
MarkWest Energy Partners L P (MWE)
McDonald’s (MCD)
Microchip Technology (MCHP)
NextEra Energy (NEE)
Regency Centers (REG)
TELUS Corp. (TU)
West Corp. (WSTC)
Williams Companies (WMB)
No comments:
Post a Comment